A recent report by’ Professional Accountants – The Future: Drivers of change and future skills’ (ACCA) identifies the main drivers for change that will have the most impact on the profession: a collection of technical knowledge, skills and abilities, combined with...
In today’s episode of ‘From the eLearning Trenches,’ we asked one of our learners, a Manager in an accounting firm, to explore their firm’s approach to client service. What’s documented in a service charter or other statement of intent, what could be improved? Learner...
Ask yourself the following questions to consider if you, or your clients, are running the show Do your clients clearly understand the scope of work? Will your clients pay for value-added services? Do you make time to ask clients how they are going? Do you keep clients...
In today’s episode of ‘From the eLearning Trenches,’ we asked one of our learners, a manager in an accounting firm, to consider any steps relating to compliance management that could be eliminated by technology or better managed through effective delegation. List...
In today’s episode of ‘From the eLearning Trenches,’ we asked one of our learners, a Virtual CFO, to review the level and value of input they provide to client board meetings and consider what can be done to improve their participation in these meetings. Learner...
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