Course Feedback

Thanks so much for this course! The training has given me confidence to take on 1 significant vCFO project that was agreed for $22k. The second vCFO job only started 3-4 weeks ago, we were lucky in that client approached us for this service. However my study helped me to set the job, explain what was needed and negotiate with client changes of scope. Previously I would have priced this upfront and then tried to sort time overruns later. The fee will be $25K+ annually, so another good win. I feel confident chasing this type of work more and actively speaking to clients about it when we catch up.

Overall I found the course very useful even thought it was generally aimed more at people moving from compliance to advisory rather than someone who has been in it for 30 + years. That said, it is good to go back to basics sometimes and see what’s changed and have your thoughts challenged. Got the most value out of the last 3 sections which included some great information. Also great support material to take away and refer to.

This has been a really great course, both informative and practical

This is a good course for an accountancy firm to get started trying to offer vCFO services.

I found this course very enjoyable and informative. It has certainly given me the confidence to deliver vCFO services going forward

This is a great course giving a lot of useful tips about how to go about setting up a vCFO service and be a vCFO. Overall, great course and have benefited immensely. Thanks

This was a worthwhile course to undertake. It was thought provoking and highlighted the fact that virtual CFO services need to be approached from a different perspective than compliance engagements that tax accountants traditionally undertake (vCFO Advanced).

I thought this course would be comparable to a University lecture. However I was pleasantly surprised the course offers practical and easy to implement tools and systems that will dramatically improve my accounting practice.

Thanks for this; it was a good course and has definitely provided some insights and direction for the next stage and scope of our vCFO services

The vCFO Advanced online course was an excellent add on for my practice. The easy to follow, self paced, 8 module course was perfect for me as I allocated time each week to complete one module. The presenters made it easy to understand the content and the assessment tasks reinforced the learnings from each module. Action tasks were then documented for further follow up. Overall an excellent investment in time and hopefully a very good return on investment as vCFO enagagements are implemented down the track. I was looking for a course that interested and challenged me and I found it! 

I have definitely found value in this course. It has made me question and review some of my current processes and has given me ideas of processes to implement to add further value to my clients.

This was very helpful and the best part is the practical approach to getting ready to provide this type of service to my clients. Amazing work!

I have really enjoyed this course. It has enabled me to think about my role within the firm in a different way, as someone who is capable of implementing changes instead of just processing tasks. I have become more proactive in my thinking and now able to challenge myself in my role but also able to challenge my manager and the firm.

This course provided everything we were looking to get out of it for not only our Administration team, but also for our technical team. It was very eye-opening as to what we needed to improve as a firm and I will highly recommend this course to anyone thinking of participating.

This course was not only valuable to the administrative team, but helped the whole firm in developing systems and processes to really manage client relationships and workflow in a proactive way. The SMART actions are a great way to convert theory into practice. Thanks for a great course.

The course was very helpful to me as I learnt a lot about how to become an effective administration services manager. At first it took me a while to finish this course due to the workloads and commitments but while on the process of learning and doing the course I also learn to manage my time and able to accomplish whats needs to be done. Its a very good example of time management. I have now implementing and taking steps of all the things I learned in this course. I would recommend this course to our future admin staff as it is very helpful.

This course has given us a lot of discussion points. It allowed us all to see what we are doing differently and become a more cohesive team. It had many different ideas we hadn’t thought about and allowed us to think outside of the box. We also were able to spend the time together and it enhanced our team relationship. Thank you.

Fantastic course and in depth. The power point slides and source documents were great. It showed how much we already do where I work and in my role. It made me think a lot of what it is I actually do do all day

I found this course to be very informative and in depth it allowed me to consider my involvement in the firm as an admin team member. It provided me with the opportunity to think about things from a larger scale. I ENJOYED THIS COURSE.

.I really enjoyed the course and found the presentations interesting and inciteful. The topics were all very relevant and was great to learn about how the CSA can contribute more to the technical team. Overall a great course!

This course was great. Very easy to pick up and put down when suited. I learn’t a lot, as this is my first position in an accounting firm. Would recommend to anyone looking for a CSA Course.

Fantastic course. You focused on the soft skills which many of us would have simply brushed off as unimportant or “core” to the necessary skill sets / job scope of a traditional accountant. As we gravitate further away from traditional roles, this course has helped me profoundly in identifying possible futures and opportunities in this role.

This course is simply great! The presentation and slides are straightforward for us to understand, but meanwhile it’s highlight things that’s important for us accountants to add value to our client, to our firm and to ourselves. As an accountant who’s been in the industry for 5 years, I still learnt quite a lot from this course. I can imagine how beneficial this is going to be for those who just started their career.

When I first enrolled in this course, I was sceptical, after all what could I learn after already working in public practice for 4 years? I was wrong – this is the most beneficial course I have completed since deciding back in year 12 that I wanted to be an accountant (even more so than my degree or CPA)! It teaches you so many of the basic skills required to operate as efficiently as possible and encourages you to think in new ways and approach difficult situations from a new angle. 

A great course that I would recommend others to do. It has worked really well being able to apply/relate it to my firm.

This was a great course for accountants starting out or even up to manager level. It makes you rethink current and new methods of how things can be done more efficiently for client work and administratively.

I enjoyed the course and found it well constructed and well presented. I have taken a lot out of this course to apply to my relationships with clients and there are very similar circumstances with conversations with managers. 

I have really enjoyed this course, particularly the layout and content. It has been very easy to navigate and the content has been engaging. Overall a great course and I will be exploring the other courses available.

I have enjoyed working through this course at my own pace and on the online platform. The multiple array of source documents and their different presentation styles means there is something for everyone in the sense of the different learning styles people may possess. The information contained in has been clear and concise and very thought provoking. It has encouraged a deeper thinking and reflection on the practical application of ideas and systems. For me it has highlighted the strengths and weaknesses in the way I perform my job and complete my work and in the way the firm and clients interact as a whole. Additionally it has made me more aware of the bigger impact and the bottom line driving the business as a whole and how my part in that system impacts others. I would recommend this course and in this format, especially for those wanting to improve themselves and their firms.            

I have thoroughly enjoyed this course. The videos are very informative and I have learnt a lot. I feel very confident going into my workplace with some strategies to make the workplace a better environment and have those repeat happy customers.

Fabulous course, very enlightening. It all seems just like common sense however going through each of the modules it really puts in place procedures that all interlink for the coaching experiences and approaches that should be used..

Great value in showing how I can give my team responsibility for their role. The 9 coaching questions are invaluable in encouraging my team to come up with solutions and implement them directly. 

Team coaching is one of the most overlooked skills of a manager. This course showed me how I can work with my team members to get jobs completed and invoiced in a timely manner. It’s also great for team members to understand that they have responsibility for work delegated.

This course has provided such a wealth of information that will be useful for many years to come. I have implemented many workflow and advisory practices mentioned in this course and have seen results for the business and for me individually. I always thought I would prefer the compliance manager role, however this course has provided me with a desire to move into a more advisory focus. This course has provided me with the confidence to have in depth discussions with clients and has provided me with the tools to grow and develop both professional and personally.  I am blown away by the amount of information provided and am really glad I under took this course. 

I feel the course raises key points and self reflection for accountants waiting to take the leap to the advisory role. Good course and definitely recommended

This course really made me think outside the square and challenged my thinking in a variety of ways. I have learned so much and have thoroughly enjoyed every part of it.

I have found this course to be terrific to undertake. It has helped me greatly and there is a lot of work to be done next year. Thank you for all your assistance. I would rate this course 10/10.

This course has helped me improve compliance workflow and understanding my roles and responsibilities as a manager. Thank you Dale for all your support.

The course provides a relevant and practical approach to the steps to take to become proactive mangers in the workplace. This starts with evaluating ourselves to highlight those areas of weakness that we can then look to improve with development. It also provides the procedures to build a team at an accounting practice and the tools to manage and evaluate that team. It also highlights the steps required to offer advisory services and the ways to introduce them to your clients.

Undertaking this course has provided me with the opportunity to re-visit my goals and broadened my thought process to see where I need to be and what I need to do to achieve this. The materials provided in the course are very useful and practical and I will be using them to guide me to achieve my goals. I will recommend this course to anyone who would like to take up a senior or managerial position either be in the compliance or advisory role. Thank you Dale for your comments and feedback through the course

Overall, i believe this course is great and is an eye opener for those within the managerial capacity providing services spanning advise and compliance. This course opened my eyes regarding my duties and helped me question the way i manage overall tasks surrounding compliance, managing teams / individuals, freeing up time and task sharing. Looking at ways to outsource, delegate and utilise technology to manage my tasks can afford me the opportunity to focus on customer service (overall), strategy and team management / leadership. Furthermore, this course has helped me realise that investing time in the team now will pay off in the future because they can take the load off my  time consuming tasks and therefore afford me the time required to manage overall strategy and the team.

Very helpful for someone starting out in Marketing, and the support from Dale has been top-notch.

This course has been really good, thanks.

This has been just the thing I need to get myself more organised and actually set up a more streamlined firm. I had tried in the past however a lot was still in my brain which needs to come out and onto paper/computer.

Very interesting content, the information provided has been a great help in engaging clients and all aspects of their business.

The course was insightful, and I gained a lot from it. Many helpful tools and strategies to refer to when needed are provided. The comprehensive workbooks and extra material will come in handy also , which I will need to refer to on an ongoing basis. Was very satisfied with the course, and look forward to put everything in to action. It’s on me now

Thanks, this has been a really good course. The content on the course has been excellent and it has highlighted some important issues and helped me with communicating and managing my interactions with my clients during this unusual year. Thanks for giving us extra time, this has been valuable. The powerpoints are great and i have taken many notes and will spend some time taking it all in and focus on the points and areas you have illustrated during the course.

I have felt that all the modules work very well together and flow on from each other. I have learned that it is ok to be outside your comfort zone and that the importance of a client centric focus in the office. After all if we don’t have the ability to exceed the clients expectations then there is no obligation or reason for the client to stay with the firm. The modules in this course have given me the ability to discuss with the other partners and staff a range of ideas that although basis may have been overlooked and underestimated in importance. A very good example of this is that some staff were taking too long to respond to client phone calls and emails, sometimes the clients were ringing just to confirm that the accountant received the email or phone message. We have now put in place an action plan. I can say that I have been refreshed in quite a few points in the course and will aim to put them into practice. I will continue to revise and update my smart action plan.

I enjoyed this course and it was a great refresher for me, there was a bit of duplication between modules however that helped to drive the message home

Well structured and written course with timely responses as you progress through each module

I found that this was a useful exercise. It made me focus on the important issues and has given us all new ideas and tools to move the practice forward. Good and valuable advice.