Business Communication Skills for Accountants

Course Outline

In today’s competitive professional environment, mastering the art of communication is essential for career growth and client satisfaction. “Business Communication Skills for Accountants” is a comprehensive 2-part eLearning course designed specifically for graduates and young accountants in public practice.

Course Content

Course Highlights:

Module 1: Written Communication

1. Mastering professional writing style, tone, and grammar
2. Effective email communication and etiquette
3. Leveraging AI for writing assistance
4. Structuring and proofreading reports and documents

Module 2: Verbal Communication and Presentations

1. Enhancing verbal communication skills
2. Best practices for client communication
3. Creating and delivering impactful presentations
4. Collaboration and communication within teams

Course Structure

• Learners can complete courses at a place that suits them, within and outside work hours
• Each learner will have a dedicated login to give them personal access to their course
• Module material includes online presentations, workbooks, PowerPoint Slides, templates, scripts and articles
• All modules also incorporate formal qualitative assessment tasks that encourage learners to develop practical actions demonstrating understanding of the concepts
• All assessment tasks are scored, with directed feedback to learners on their response
• As the learner progresses, they develop their personal SMART action list to drive change
• Managers are able to see at a glance how their staff are progressing
• All learners have access to course content for 12 months following their enrolment

Learning Process

Our self-paced eLearning courses follow a 4-step process in relation to learning objectives:

All modules are structured with specific learning objectives and assessment tasks. Learners are expected to demonstrate that they understand learning objectives and can apply concepts through completion of the assessment tasks. A SMART action planning template is used to consolidate specific actions and to ensure that a timeframe for completion is established and followed. Regular review of progress is ensured through commitment to completing the course.